Privacy / T&C / Maintenance

Starfleet Command (SCVGN) Privacy Notice / Terms and Conditions of usage.

Updated on 2023-07-21

Using any of our services you agree to the Privacy and T&C of usage in this document.

Starfleet Command Ltd (SCVGN) respects your right to privacy. This Privacy Notice describes what personal information SCVGN processes for it's services and why.

Starfleet Command services:

  • (with all subdomains)
  • (with all subdomains)
  • (with all subdomains)
  • (with all subdomains)
  • servers and server GRIDS on internal networks (all GRIDs from 000 to 999 with all sub-grids)

What personal information does SCVGN process and stores?

To provide services, SCVGN processes network and usage information including IP addresses for the participants of any service. For some services SCVGN collects email addresses and some personal data like: name, last name and nick name.

Servers, hosting panel and SFTP resources, all data stored on our machines is visible and accessible by SCVGN.

Payments are done via: bank transfer (data provided by the user is store in our invoicing systems) or cad payments using the Stripe system (in this case personal information will be shared with Stripe, this is only if the user decides to use this payment option).

How is this information used?

SCVGN is not in the business of selling personal information to third parties.  SCVGN uses this information to deliver services, to identify and troubleshoot problems with it's services and to improve services.  In addition, SCVGN may use this information to investigate fraud or abuse.

Restriction of usage

The Restriction of usage policy describes activities and content that is not allowed in connection with all other SCVGN policies.

Illegal Content and Abusive Activities:

  • Illegal Activities. Any use of the Services to engage in, further, promote, or encourage illegal conduct or activities, including the dissemination of content that has been determined by a court of competent jurisdiction to be unlawful.
  • Fraudulent or Harmful Activities. Engaging in activities that is deceptive or harmful to others, or that would harm SCVGN's operations or reputation, including offering or disseminating fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes, Ponzi and pyramid schemes, phishing, or pharming), deceptively impersonating another person or entity, or engaging in other fraudulent or misleading practices.
  • Violation of Intellectual Property Rights. Using the Services in a manner that violates, infringes on or misappropriates the intellectual property or proprietary rights of any third party, including without limitation any rights in or to copyright, patent, trademark, trade secret, privacy or publicity, and publishing content intended to assist others in unlawfully circumventing technical measures intended to protect any such rights.
  • Unlawful Pornography. Disseminating child pornography or depictions of nudity or sexual activity obtained or disseminated without the consent of those depicted (e.g., “revenge pornography”).
  • Violent, Harassing, or Abusive Content. Content that incites or threatens violence against any person, promotes terrorism, is intended to harass, abuse or invade the privacy of any individual, creates a risk to the physical safety or health of any individual or to public safety or health, or that threatens or encourages harm on the basis of race, ethnicity, national origin, religion, caste, sexual orientation, sex, gender, gender identity, serious disease or disability, or immigration status.
  • Controlled Substances. Unlawfully selling or distributing controlled substances, including but not limited to any illegal or prescription drugs.

Security Violations:

You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:

  • Harmful Software. Content, software, or any other technology that may damage, interfere with, surreptitiously intercept, or expropriate any computer system, program, or data, including any viruses, malware, spyware, adware, Trojan horses, worms, or time bombs.
  • Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
  • Interception. Monitoring of data or traffic on a System without permission.
  • Falsification of Origin. Using fake or misleading TCP-IP packet headers, e-mail headers, or any part of a message describing its origin or route. This prohibition does not include the use of aliases or anonymous remailers.

Network Abuse

You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:

  • Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled, or other harvesting or scraping of any content of the Services.
  • Deceitful Actions. Introducing intentionally, knowingly or recklessly, any virus or other contaminating code into the Service, or collecting, transmitting, or using information, including email addresses, screen names or other identifiers, by deceit or covert means (such as phishing, Internet scamming, password robbery, spidering, and harvesting).
  • Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, flooding techniques, or conducting a denial of service (“DoS”) attack.
  • Operation of Certain Network Services. Operating open proxies, open mail relays, open recursive domain name servers, Tor exit nodes, or other similar network services.
  • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access limits and storage restrictions.
  • Retaliation Against SCVGN. Any conduct that is likely to result in retaliation against SCVGN, including the Services, or SCVGN’s employees, officers or other agents, including engaging in behavior that results in any SCVGN server being the target of a DoS attack.
  • Withholding Identity. Any activity intended to withhold or cloak identity or contact information, including the omission, deletion, forgery or misreporting of any transmission or identification information, such as return mailing and IP addresses.
  • Mining of Cryptocurrencies. Mining any cryptocurrency, including but not limited to BitCoin or any similar currency, without explicit written permission.

E-Mail and Other Message Abuse; Spamming

You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this AUP or the acceptable use policy of that provider. You must use reasonable efforts to secure any device or network within your control against being used in breach of the applicable laws against spam and unsolicited email, including where appropriate by the installation of antivirus software, firewall software and operating system and application software patches and updates. You will not take any action which directly or indirectly results in any of our IP addresses being listed on any abuse database (e.g., Spamhaus).

You must comply with the laws and regulations applicable to bulk or commercial email in your jurisdiction. In addition, your bulk or commercial email must meet the following requirements:

  • You must have a privacy policy or similar disclosure posted for each domain associated with the mailing;
  • You must have the means to track anonymous complaints;
  • You must not obscure the source of your e-mail in any manner;
  • You must post an email address for complaints (such as [email protected]) in a conspicuous place on any website associated with the email, and you must promptly respond to messages sent to that address;
  • Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure, and you can produce the evidence of such consent within 72 hours of receipt of a request by the recipient or SCVGN;
  • You must use reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
  • You must include the recipient’s e-mail address in the body of the message or in the “TO” line of the e-mail; and
  • You must honor revocations of consent and notify recipients of the same.

These mail policies apply to messages sent using the Services, or to messages sent from any System by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via the Services. In addition, you may not use a third-party e-mail service that does not practice similar procedures for all of its customers. These requirements apply to distribution lists created by third parties to the same extent as if you created the list.

Vulnerability Testing

You may not attempt to probe, scan, penetrate, or test the vulnerability of a SCVGN system or network, or to breach the SCVGN security or authentication measures, whether by passive or intrusive techniques, or conduct any security or malware research on or using the Services, without SCVGN’s prior written consent.

Excessive Use of Shared System Resources

You may not use any shared System provided by SCVGN in a way that unnecessarily interferes with the normal operation of the shared System, or that consumes a disproportionate share of the resources of the System. For example, we may require you to repair coding abnormalities in your cloud-hosted code if it unnecessarily conflicts with other customers’ use of the Services. You agree that we may quarantine or delete any data stored on a shared System if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the System or other customers’ data that is stored on the same system.


You must have valid and current information on file with your domain name registrar for any domain hosted on the SCVGN network. You may only use IP addresses assigned to you by SCVGN in connection with your SCVGN Service. You agree that if you register a DNS record or zone on SCVGN-managed or operated DNS servers or services for a domain of which you are not the registrant or administrative contact according to the registrars’ WHOIS system, that, upon request from the registrant or administrative contact according to the registrars WHOIS system, SCVGN may modify, transfer, or delete such records or zones.

Maintenance windows:

We have two maintenance windows per every week, the main window in every Monday between 1800 - 2100 BST Time

Secondary maintenance window is on every Thursday between 1800 - 0400 (next day) BST Time.

Services during the maintenance windows may not work properly, downtime is possible, but we do try to keep it to a minimum.

How to contact us

If you have any questions or concerns about this document or our use of your personal information, please contact us at: [email protected]

MOTD message on all our systems:

This is a SCVGN computer system. This computer system, including all related equipment, networks
and network devices (specifically including internet access), are provided only for authorized SCVGN use. SCVGN computer systems may be monitored for all lawful purposes, including to ensure that their use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security of this system. During monitoring, information may be examined, recorded, copied and used for authorized purposes. All information, including personal information, placed on or sent this system may be monitored. Use of this SCVGN computer system, authorized or unauthorized, constitutes consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of unauthorized use collected during monitoring may be used for administrative, criminal or adverse action. Use of this system constitutes consent to monitoring for those purposes.